Support Center

We help you stay connected.

Search the knowledge base, open a ticket, or start a chat. We usually answer within 24 hours.

Priority guidance

Billing and account recovery tickets are handled first. Use the ticket form below to reach the team.

Getting started

Install the app, pick a server, and connect in under a minute.

Quick start →

Troubleshooting

Fix connection drops, latency spikes, and DNS issues.

Resolve issues →

Account & billing

Manage your subscription and license keys.

Manage account →

FAQ

How do I install Wisp VPN?

Download the installer, run it, and sign in. You can also use the portable ZIP.

Can I use Wisp on multiple devices?

Yes. Your plan determines the device limit. Pro supports up to 5 devices.

VPN slows my internet. What should I do?

Pick the closest server and switch protocols in the app settings.

Do you keep logs?

No. We do not store browsing history, DNS requests, or traffic logs.

Contact support

Choose the channel that works best for you.

Email

Average response in 24 hours.

[email protected]

Live chat

Chat with an agent during support hours.

Start chat

Community

Ask other users for tips.

Join community

Create a ticket

Describe the issue and we will get back to you.

Tickets will appear here once created or when you sign in.